Montpelier Auto Repair

We love Auto Craftsmen. They are the best in every way!

We've serviced our 2010 Honda Insight exclusively at our Honda dealership until our AC stopped working and Honda couldn't fit us in, a real problem in these soaring temperatures. After searching the web for local shops, we found Auto Craftsmen and were impressed with the thorough and respectful initial phone conversation. We committed to a fairly lengthy repair involving multiple parts. Now, a week later, our AC is working better than it did when our Insight was new. Best of all, we feel we've found an honest reliable shop with a great waiting space and excellent customer care values. We'll be taking all our car business to Auto Craftsmen in future. Thank you Frances Marie, Amy, Mark, and the men who did the work. We spend a lot of time on the road and are relieved to find a thorough and trustworthy car repair shop.

A friend and I were passing through Vermont on a long road trip, or so we thought. Fate had it that several car troubles would align themselves about 10 miles outside of Montpelier, where the sun doth shine and the moon doth glow. A very helpful stranger recommended that we spend the night in town and visit Auto Craftsmen in the morning. This was a sign of what was to come. The next morning Auto Craftsmen placed us in the front of the line, considering our time requirements, and provided us with transportation to and from the center (if such a thing exists) of Montpelier. The repairs were top notch, proven by a quick 1,000 miles of testing. The prices were extremely fair, despite my lack of ability to shop around or even come back if something went wrong. The people were helpful, the waiting room was comfortable, and we even got tokens for free ice cream next door at the end! The entire experience turned out to be a great detour.

As a 74 year old lady driver, living on a back road in the BEAUTIFUL mountains of Vermont, I need dependable transportation. I need a service garage that will be patient with me through my "long winded" concerns and questions. Thus I say to you, my elderly sisterhood, Auto Craftsmen will listen and provide. Of course, you need to do your part by having your vehicle on regular maintenance schedule, which Auto Craftsmen will print out for you/explain to you. Can you think of another thing that is as satisfying at our age as A CAR THAT GOES?

I don't ordinarily write reviews about anything, so this going to be important. Auto Craftsmen is hands-down the most trustworthy and competent shop you could ever hope to bring your vehicle to. I have been bringing my vehicle to this shop for about 5 years now and cannot speak highly enough (here) to how their Excellent Service and Honest Approach to advising me what to do to keep my truck safe and on the road. I know that they care about me as a customer and not just another job and it shows in the way the shop is run and the services they offer. As far as anything auto is concerned: Honesty is very important; also important is feeling like you get what you pay for and it's done right the 1st time. I know what to expect each time I leave my vehicle at Auto Craftsmen and their loaner cars (and bikes) are extremely useful when either me or my wife needs one. They are beyond reliable as far as quality of service and offer all (if not more) of the conveniences that some of the dealership-kind of repair shops are trying to be or become. Other shops have actually commented on the quality of work that Auto Craftsmen's mechanics recently did on my vehicle... "Boy, they did a nice job!" -It's times like that when you know that Auto Craftsmen is the repair shot that sets the bar and where I plan to squeeze another 12 years out of my truck (and that's cash in my own pocket in the long run IMHO !) Wanted to thank Amy and her staff also for all of the philanthropic promotions they offer and just caring about good service and the reputation that follows. -THANKS! -R.P.

I was having issues with the air conditioning in my Tacoma. The folks at Auto Craftsmen got me in quickly, diagnosed the problem and had it repaired the same day. As always they were very thorough to explain everything. No place better for routine maintenance or for that nasty "surprise".

I've been a loyal Auto Craftsmen customer for seven years now and even travel well out of my way now that I've changed jobs and locations. A shop owned by a woman is a completely different facility where the customers truly are considered first. Great programs including club card with discounts on regular maintenance and repairs, free cars to borrow for the day while your car is in the shop, and savings program with monthly payments to help with those inevitable large expenses. Knowledgeable, friendly, and committed. I highly recommend them to all, but especially women who are untrusting of mechanics.

6-Stars!!! An oasis of vehicle repair! I'd drive from Boston for maintenance! I had an emergency with my vehicle recently and found Auto Craftsmen reviews online. They completely lived up to their 5-star reputation. Amy was welcoming and helpful right away. A technician stopped everything to put my truck on a lift and ran diagnostics. Price was surprisingly low for the services. Amy even got me into town and sent photos of the issues to me before I got home! Considering driving up from Boston for my regular car maintenance. Check out their new undercoat rustproofing too! Highly recommended!

The owner of this place is very nice, kind and professional. I would recommend this place 100%.

By far the best shop I have gone to. I would reccomend them to anyone and everyone. They always get my vehicle in to be diagnosed very quickly. All of the staff is very pilite and professional. On one occasion recently the heat in my jeep stopped working. I drive around 4 kids ages 3 to 8 on a daily basis. One of their employees drove my car from my house 20 mins to their shop in below zero temperatures so I didn't have to put my children in a freezing car to get it there. They spent 2 hrs cleaning and sanitizing parts and hoses on my jeep after they found a dead mouse in it. This place is absolutely amazing. I will never bring my vehicles any where else to be worked on again. Thank You Autocraftsmen.